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4567 FAQ — All Your Questions Answered

From registration to withdrawals, bonuses to security — every question you might have is answered right here.

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4567 receives all kinds of questions from users every day — some ask how to register, others want to know about deposit methods, and many have questions about bonuses. This FAQ page provides clear, straightforward answers to all of them, so you don't have to reach out to anyone separately.

Questions are organized into six categories — Account, Deposits, Withdrawals, Bonuses, Gaming, and Security. If you can't find your answer, contact our 24/7 live chat support.

If you can't find the answer here, reach out to us via live chat. Support is available at all times.

Account & Registration

Just 2 to 3 minutes. Simply provide your name, mobile number or email, and a password. Verify your mobile via OTP and your account is ready to go. For more details, visit our Registration Page View.

No. Each person is allowed only one account. Attempting to create multiple accounts may result in all accounts being closed and balances forfeited. Our system automatically detects duplicate accounts.

You must be at least 18 years old to register at 4567. 18+ We believe in Responsible Gaming and strictly prohibit minors from creating an account.

Login Page Click the "Forgot Password?" option. A reset link or OTP will be sent to your registered mobile number or email. Follow the instructions to set a new password. The entire process takes under 5 minutes.

KYC is not required to start playing, but you will need to verify your identity before making a withdrawal. Upload a clear photo of your national ID card or passport. Verification is usually completed within 24 hours.

Once logged in, you can update your email, mobile number, and password from Profile Settings. To change your name or date of birth, please contact our support team and submit the required documentation.
Deposits & Payments

Deposits can be made through multiple methods including mobile banking, e-wallets, bank transfers, and cryptocurrency. All popular mobile banking options in Bangladesh are supported. The full list of payment methods is available on the deposit page.

The minimum deposit amount varies by payment method. Mobile banking generally allows you to start with a lower amount. Check the deposit page for the latest information.

Deposits via mobile banking and e-wallets are usually credited instantly. Bank transfers may take 1 to 3 business days. If more than 30 minutes have passed, contact support with your transaction ID.

4567 does not charge any fees on deposits. However, your payment provider may apply a service charge — this is subject to the respective provider's own policy.
Withdrawals & Cashouts

Withdrawals via mobile banking and e-wallets are typically completed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days. Having your KYC verification completed speeds up the process.

Withdrawal limits vary depending on the payment method and your account's verification level. VIP members can withdraw at higher limits. For more details, Withdrawal Page View.

If a withdrawal is rejected, you'll typically receive a notification explaining the reason. Common reasons include incomplete KYC, unmet bonus wagering requirements, or incorrect account details. Contact our support team for more information.

Yes, KYC verification is mandatory before your first withdrawal. A copy of your National ID must be submitted. Once verified, subsequent withdrawals are processed faster. This is done to keep your account secure.
Bonuses & Promotions

Register Once completed, your Welcome Bonus will be credited to your account automatically upon your first deposit. No separate steps are needed to claim the bonus. Bonus terms and conditions apply.

Wagering requirements mean you must bet the bonus amount a set number of times before withdrawing. For example, a 30x wagering requirement on a BDT 100 bonus means you need to place BDT 3,000 in bets. You can track your progress on the dashboard.

Share your personal referral code or link. When someone registers and makes their first deposit using your code, both you and the new member will receive a bonus. For referral amounts and terms, check the current promotions page.

Your Main Balance is your actual deposited funds, which can be withdrawn directly. Bonus Balance can be used in games but cannot be withdrawn until wagering requirements are met. When withdrawing, your Main Balance is used first.
Gaming & Sports Betting

You can bet on over 30 sports including cricket, football, tennis, badminton, and basketball. You'll have three options: live betting, pre-match betting, and virtual sports. For more details, Sports Page View.

Yes, our Live Casino is open 24 hours a day, 7 days a week. You can play Baccarat, Roulette, Blackjack, and other live games at any time in Bangladeshi time. Professional dealers are always on standby.

For live games, you will be automatically returned to the game once the connection is restored. For slots, if you get disconnected during an active bet, the result is saved on the server and can be viewed later in your game history.

RTP (Return to Player) is the percentage a game pays back to players over the long run on average. Most slots at 4567 have an RTP of 95% or higher. The specific RTP for each game is listed in its details. A higher RTP means a better chance of returns over time.
Security & Privacy

Yes. 4567 uses 256-bit SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. For more details, visit our Privacy Policy View page.

Go to the "Security" section in Profile Settings to enable 2FA. Verification will be done via OTP sent to your mobile. With 2FA active, your account stays protected even if your password is compromised.

Change your password immediately and notify our support team. Our security team will investigate promptly and take the necessary action. Make it a habit to log out after each session, especially on shared devices.

4567 takes Responsible Gaming seriously. You can set deposit limits, session time limits, and self-exclusion. If you're concerned about your gaming habits, Responsible Gaming Visit the page.
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Why 4567 Trusted

Why millions of Bangladeshi gamers choose 4567

Fastest Payments

Instant deposits, withdrawals in minutes. Hassle-free transactions via mobile banking and e-wallets.

Maximum Security

Your account is protected with SSL encryption, 2FA, and an advanced fraud detection system.

Support in Bengali

24/7 live chat support in Bengali. Get fast help with any issue.

VIP Rewards

Earn points on every bet to level up your VIP status and enjoy exclusive rewards.

Mobile App

Play anytime, anywhere with the 4567 app. Available on both iOS and Android.

Responsible Gaming

Play safely with deposit limits, session controls, and self-exclusion tools.

Still have questions?

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